What kind of branding is available?

Screen Printing

Used on pens, flat plastic items and PU, some bags and clothing i.e. T-shirts.  Ink is applied to the product by pushing it through a screen (or stencil) with your design.

Pad or Tampo Printing

This is generally used on odd or curved shapes. Ink is transferred onto product by way of a rubber pad. An increasingly popular method due to the flexibility and number of products it can mark.


This is a great way to achieve quality personalisation on most clothing and headwear. Modern machinery offers speed and multiple colour possibilities.  A typical design is based on a stitch count of around 5 – 10,000 stitches. Embroidered branding on clothing tends to be more durable than screen-printing or vinyl transfer.

Die Stamping

Usually used on metal products like stainless steel or similar products. Like with blocking, a metal die is pressure stamped onto your product leaving an impression of your design. It can be left plain or filled with colour.

Vinyl Transfer

This is usually used on clothing. The design is cut from vinyl by a computer-controlled plotter. The vinyl is then heat-pressed on to the garment. Vinyl-transfers are great for short-run jobs but can be tricky to brand in more than one colour. Also vinyl is only available in a limited range of colours.

Engraving (Glass/Metal)

This is used most commonly on crystal, glass and metal products to achieve a quality and lasting finish. Laser engraving is now widely regarded as the most accurate and economical way of reproducting fine design work, although machine engraving may still be used to excellent effect.

Digital Printing

This involves printing your design directly onto a product using a specialist printer. It is possible to print an ever-increasing range of products using this method due to developments with specialist printers. This type of printing is generally suited to short runs, in full colour where longevity is not the main concern.


This is used to brand leather goods in particular. A metal block (die) is pressure stamped onto the product, usually with a gold or silver foil, to leave a lasting impression of your design. Alternatively, the process can be performed without foil, just leaving your design in plain relief. This is known as blind embossing.

Do Instant Sourcing provide samples?

Instant Sourcing are happy to supply samples. However, please note the following:

Some samples are fully working models others are not i.e. USB flash drives

Samples will need to be returned unless agreed otherwise – P&P is the responsibility of the customer.

Samples of high value need to be returned unused and undamaged within 28 days otherwise they will be invoiced inc p&p. In some instances we may require a deposit for high value samples.

If a pre-production sample branded with your logo or artwork is required (non-returnable) then there will be a charge. We will advise on cost and lead-time before proceeding.

What format do you need our artwork to be submitted in?

Artwork needs to be an editable, high resolution, EPS, PDF, JPEG, TIFF, Illustrator or Photoshop file with all fonts converted to outline. If you are not able to supply artwork in this format please contact us to discuss.

Can Instant Sourcing provide a visual?

Yes absolutely! Send us your artwork and we will superimpose it on the product for you.

How many colours can I have?

The options are spot colour (can be several on one item) or full colour (also known as four colour process).  Spot colours are defined by their pantone reference. Full colour printing involves defining every individual colour using different percentages of the four print colours namely; Cyan, Magenta, Yellow and Black (CMYK).  Some items can only be printed in spot colour or full colour.

If you do not know the colour of your logo – Pantone Chart Link coming soon.

Please note printed colours can look different depending on the colour of the product being printed on and it is not always possible to get an exact colour match.

The background colour can influence the final print colour so this also needs to be taken into consideration.

When working out how many colours you want, please remember:

If your logo or design uses black or white then each will count as one colour.

If your logo or design uses shading, gradients or tints then it will need to be printed full colour.

If we quote for two or three colour then this means two or three spot colours, not two or three CMYK elements.

Finally, please also note that any colours shown on a pc monitor may not be exactly the same as they appear on final print items. The reason being that colours are reproduced using two different methods: the screen displays colours according to transmitted light using RGB (red, green, blue) but the printing displays colours according to absorption and reflection of light of CMYK colours. Hope this all makes sense, if not please ask.

What is origination and why do I have to pay for it?

Origination is the set up of equipment for the job, to produce the screen for the screen-printing process or produce the disk for embroidery.  Origination is an industry-standard charge. The amount charged depends on what process is being used to print your final product.  Some items do not have an origination charge as they are digitally printed.

If you place a repeat order for an identical item with identical print, you will not usually be charged a second origination cost.

Can I amend my artwork before sign off?

Of course! We want you to be happy with your promotional items and we appreciate that sometimes minor amendments are needed to a design before the final go-ahead.  Our pricing allows for one or two minor amendments and reproofing. Minor amendments include such things as changing a word, punctuation mark or colour.

Further substantial changes to a design (changing fonts, photos, graphics, large amounts of texts etc) will incur additional charges but you will be advised of this at the time of your change request.

All items we produce for you are subject to a signed-off proof. This is a final chance to spot any errors before we print. Please make sure you always carefully check the proof and, if in doubt, please check with us because once printed errors cannot be corrected or changes made without incurring further costs.  Once you have received and checked the proof you need to sign it and return it to us before the job can commence.

Who owns the artwork?

All artwork generated becomes the propery of the client and can be supplied to them on settlement of all outstanding invoices relating to the artwork.

When will my items be delivered?

All our quotes include an indication of the lead time for each product. However, this is an estimate and is dependent on several factors including when the order is placed.

If you need the items by a specific date for a launch or event for example, please let us know so we can do our best to help you meet your timelines.

The delivery date quoted on your order acknowledgement is from receipt of approved artwork and payment (if required at time of order.)  Any delay in either may result in delay in delivery.

Every effort will be made to deliver on time. However, any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. Weather conditions, industrial action and natural phenomena may all affect delivery and are, unfortunately, outside of our control.

All deliveries will be charged at the rates applying at the dates of such delivery.

Sometimes if may be possible to upgrade delivery method for certain products if you need it sooner (i.e. air-freight rather than shipping.) However, there will usually be an extra charge for this. Please ask for more information if required.

If you order several different products from us then they may be delivered on different days by different handlers. This is due to goods being dispatched from different warehouses. Sometimes we combine deliveries but this is not always possible.

Please note that all deliveries are subject to a /- 10% varience from specified amount. This is industry-standard.

For when you are in a hurry, we have a selection of products which are available in 2-5 days. Please contact us and we will do our best to help you.

What is the Instant Sourcing ordering process?

  1. Request a quote: include quantity of product you require, number of colours to be branded on product, number of positions, the date you would like the product by and your design or logo (if you have it).
  2. To accept our quote please give us a purchase order number or payment whichever agreed. Artwork is then processed.
  3. When artwork completed, we will send you an email proof together with an artwork approval form. Please carefully check your logo, colour matches and spelling then sign yoru approval and email it back. If any amendments are required and updated proof will be resent to you to sign.
  4. Instant Sourcing goes into production!

What are Instant Sourcing payment terms?

We accept payment by BACS transfer or cheque. Payment details are included on each invoice. We reserve the right to charge an additional fee for payments coming in from abroad. All goods remain the property of Instant Sourcing Ltd until all sums owing in any respect have been paid.

New Customers

If this is your first order with us then we require payment at time of order. If we are working to a tight timescale then we may start production of your items before payment is received. Payment will be due on these items and your order will not be despatched until payment has been received and cleared.

Existing Customers

Existing customers will usually have credit account terms and these are agreed on a case by case basis. We require references to set up a credit account. Any deviation from the terms of credit may result in the credit facility being withdrawn. In such cases, full payment will be required at time of order.

Large or Bespoke Orders

If you are an existing customer placing a large order, or an order for a bespoke product, then we will require a 50% advance payment.

Overdue Accounts

No goods will be delivered on accounts that remain unpaid past the credit terms agreed. Overdue accounts will be charged interest at 2.5% above the Bank of England base rate on a daily basis.  This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you. We reserve the right to charge for any legal or collection charges where it is necessary to obtain payment from you for an overdue account through a third party or court proceedings.

Please see our full Terms & Conditions.

I can’t see my question here?

Call us on 0344 35 75 095 or email ask@instantsourcing.co.uk

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Mail: ask@instantsourcing.co.uk | Phone: 0344 35 75 095