1. Scope: The conditions set out below govern the contract for the supply of Instant Sourcing Limited products and override any other conditions.
  1. Prices: All prices are excluding VAT. VAT will be charged on all orders at the prevailing rate at time of despatch. Orders are accepted at current prices but under exceptional circumstances may be subject to revision before delivery. Under such circumstances the customer will be given the option to accept the new price or cancel within 7 days of receiving notice of the new price.
  1. Settlement: First orders are normally transacted on a pro-forma basis. Subsequent orders shall be on invoice to approved accounts (unless payment for goods previously supplied is overdue) otherwise payment shall be before dispatch or by arrangement on invoice subject to status.
  1. Order Placement: All orders placed with Instant Sourcing Limited receive an order acknowledgement confirming receipt of the order and containing details of it. On shipment of the goods a full sales invoice is issued. Title to the goods remains with Instant Sourcing Limited until the payment transaction has been completed as per Instant Sourcing Limited Terms and Conditions.
  1. Ownership: The ownership of any goods shall not pass to the buyer until all sums owing in respect of any have been paid.
  1. Overdue Accounts: No goods will be delivered on accounts that remain unpaid 30 days after payment is due. Overdue accounts will be charged interest at 2.5% above the prevailing Bank of England base rate per month or part thereof. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you. We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or Court proceedings.
  1. Purchase and Delivery: Delivery will charged on all orders unless otherwise agreed. The delivery time quoted is from receipt of order and approval of our artwork (where applicable) and may be subject to delays beyond our control. Instant Sourcing Limited will, however, always endeavour to ensure delivery timescales are met. The purchaser shall not be entitled to claim compensation or damages as a result of delay in delivery. Each delivery shall be considered a separate transaction and the failure of any one delivery shall not affect the due performance of the contract. In addition, where more than one product is ordered, Instant Sourcing Limited may, at their discretion, part ship and will not make an additional delivery charge to complete the order unless previously advised on the order acknowledgement.
  1. Under/Over Supply: For promotional items the final delivered quantity may be within /-10% of the ordered quantity and will be charged accordingly. Clients are advised to verify this and adjust the quantity ordered to compensate if required.
  1. Cancellation: All orders are processed immediately upon receipt. Cancellation may be made with written consent on terms that indemnify Instant Sourcing Limited against losses. A cancellation charge of 10% of the value of the order plus any artwork costs will apply.
  1. Risk: Risk shall pass to the buyer on delivery to the address stated on the order.
  1. Loss or Damage: Any loss or damage must be notified to Instant Sourcing Limited in writing within three working days of the delivery date. Instant Sourcing Limited does not accept any liability for items lost or damaged in transit when delivered via a third party carrier.
  1. Design and Specification: Specification of items may be subject to alteration without notice. It is assumed that goods specified by the customer are sufficient and suitable for the purpose for which the goods were ordered. Instant Sourcing Limited does not guarantee the suitability of the goods for any specific purpose. Where the buyer has specified that the goods be of a certain colour or size, such specifications shall be subject to reasonable commercial variation. We do our best to accurately present product colours on our site and in our brochure. However, due to the nature of the colour print process, there may be some variation in colour. If in any doubt, please contact us to request samples.
  1. Infringement: When goods are made or adapted by the seller in accordance with the buyer’s specifications, the buyer shall indemnify the seller against all costs, claims and expenses incurred by the seller in respect of the infringement by such goods of any patents, registered designs, trademarks or other such rights belonging to third parties.
  1. Materials: Where the goods comprise or include the buyer’s own materials, Instant Sourcing Limited shall not be liable for any damage to such materials howsoever caused during the course of manufacturing, processing or finishing by the seller.
  1. Tools: Tools made for the manufacture of the goods to be supplied shall remain the property of Instant Sourcing Limited even though the buyer may be charged a sum in respect of such tools.
  1. Samples: Where samples are supplied these may be charged with placement of the first order.
  1. Artwork: To help provide a fast, efficient turnaround of your order, we will require artwork to be supplied to our specification. Please contact us for advice. Artwork must be approved by the customer before printing. Where so approved, any further changes may be charged for accordingly. Instant Sourcing Limited does not accept liability for errors, howsoever caused, which are evident in any proof and not indicated by the client at the proof approval stage. Clients are liable for all relevant costs incurred in correcting such mistakes once the proof has been approved.
  1. Warranty and Guarantee: Any period and terms and conditions are limited to that provided to Instant Sourcing Limited by their supplier(s) for the particular goods ordered and shall be passed onto the customer. No liability will be accepted by Instant Sourcing Limited for consequential loss or damage or any other expenses resulting.
  1. Export: Orders must be accompanied by reference to a UK bank or suitable organisation prepared to accept payment responsibility upon presentation of our invoice and shipping document.
  1. Laws: The contract shall be governed by and continued in accordance with English law and the buyer (even if resident outside the jurisdiction) shall submit to the jurisdiction of the High Court of Justice in England.
  1. Returns: All returns must be agreed with Instant Sourcing Limited in writing within 5 working days of product receipt and must be registered under its returns procedure. Instant Sourcing Limited reserves the right to reject goods arriving at its premises that are not so recorded or clearly marked with the correct returns number. Returns will be subject to a handling fee. Please note there is no cooling-off period for goods supplied with an imprint applied as per an artwork brief and signed artwork approval form. This is a special condition which applies as the goods cannot be returned to stock for resale.
  1. Published Specifications and Data: Every effort has been made to ensure the accuracy of data published by Instant Sourcing Limited. However Instant Sourcing Limited does not accept liability for loss, damage or injury resulting from any error or omission in its published specifications. As part of the Instant Sourcing Limited policy of continuous product improvement Instant Sourcing Limited reserves the right to change designs and specifications without notice. Instant Sourcing Limited therefore recommends that customers verify all published data together with future availability with each enquiry and order.
  1. Credit Card Payments: All credit card payments are taken in good faith. Fraudulent usage of this facility will be immediately reported to the relevant authorities and will be taken to have broken all contract terms. Deliveries to addresses other than the card holder’s invoice address may be declined. We reserve the right to place a 2% surcharge on any account settled by Credit/Charge card.
  1. Force majeure: We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising out of any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such cause and in such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability to you.

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Mail: ask@instantsourcing.co.uk | Phone: 0844 35 75 095