Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. The following outlines our privacy policy.


Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.


Data Controller

Instant Sourcing of 2nd Floor, Nucleus House, 2 Lower Mortlake Road, Richmond, TW9 2JA is a “controller” of your personal information. Our telephone number is 0344 35 75 095

Why we process your information

We process your personal information to respond to the enquiry you have made via email or telephone.

We do not share or sell your information to third parties.

How we lawfully process your information

At this stage we process your personal information with your consent. You have the right to withdraw your consent at any time.

What details we hold

We hold and store your name, business address, business telephone number, business mobile number and business email address in our central database. We do not store any banking details in any database. Following the completion of any transaction, banking details are destroyed and disposed of safely and securely.

We only use your details for business purposes, which include:

1. To continue to transact with you based on services we have provided previously.
2. To keep you informed of marketing offers and promotions that are relevant to your type (industry sector) of business account.

We collect your information in the following ways:

1. When you contact our sales team who will then take your details so we can progress with your enquiry or transaction;
2. With your consent when you positively complete the registration form on our website when registering for an account with us;
3. When you provide us with your details at shows, events, networking & arranged meetings

How long will you store my information for?

This depends on what happens after you make your enquiry – we will be more specific later should you chose to do business with us.

Where your details are stored

Your details are then uploaded onto our industry standard CRM database and held securely within our offices; this can only be accessed by a member of our team during working hours. Our database access is fully password protected.

What are my rights?

Under certain circumstances you have the right to access your personal information; to request correction of any inaccurate information we hold about you; request erasure of your personal information or to restrict our processing of it. Please contact us.


If you are concerned about our use of your information, please let us know, however, you do have the right to complain to the Information Commissioner.

We are registered with the ICO – Instant Sourcing LTD – Reference: ZA836168

Data Breaches

Any data breaches will be reported to the ICO by the Owner of the business WITHIN 72 hours

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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